Who We Are and What This Covers

Superultraexcelon operates from Lane 77, Hui'an St, Minxiong Township, Chiayi County, Taiwan 621. We help businesses optimize their advertising budgets and improve campaign performance. This privacy policy explains how we handle your personal information when you visit our website, use our services, or communicate with us.

When we say "personal information," we mean any data that could identify you personally — like your name, email address, phone number, or business details. We take this responsibility seriously because trust forms the foundation of every successful business relationship.

Information We Collect

Information You Give Us Directly

Most of the personal information we have comes from you. This happens when you:

• Fill out contact forms on our website
• Send us emails or call our office
• Sign up for our learning program or services
• Provide business information for advertising analysis
• Subscribe to our newsletter or updates

Information We Collect Automatically

Our website collects some technical information automatically, including:

• Your IP address and general location
• Browser type and device information
• Pages you visit and time spent on our site
• How you found our website (search engines, referral sites)

How We Use Your Information

We use your personal information for specific business purposes. Here's what we do and why:

• Responding to your inquiries and providing customer support
• Delivering advertising management and optimization services
• Conducting analysis of your advertising performance
• Sending you service updates and important communications
• Improving our website and service offerings based on user feedback
• Complying with legal requirements and maintaining business records

Marketing Communications

We occasionally send helpful insights about advertising trends and optimization strategies. You can opt out of these messages anytime by clicking the unsubscribe link or contacting us directly. Service-related communications will continue as necessary for our business relationship.

Information Sharing and Disclosure

We don't sell your personal information to anyone. Period. However, we do share information in these specific situations:

Service Providers

We work with trusted third-party providers who help us deliver our services. These include hosting companies, email service providers, and analytics tools. All service providers sign agreements requiring them to protect your information and use it only for the specific purposes we authorize.

Legal Requirements

We may disclose your information if required by Taiwan law, court orders, or government regulations. We'll notify you about such requests when legally permitted to do so.

Business Transfers

If Superultraexcelon is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll notify you via email and provide information about your options regarding your personal data.

Your Privacy Rights

You have several rights regarding your personal information. Here's what you can do and how to exercise these rights:

Data Security and Protection

We implement multiple layers of security to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Access controls limiting who can view your information
• Regular backups stored in secure, encrypted formats
• Network monitoring and intrusion detection systems

Operational Security

Our team receives regular training on privacy and security best practices. We limit access to personal information to employees who need it for their job responsibilities. All staff members sign confidentiality agreements protecting client information.

While we use industry-standard security measures, no online service is 100% secure. We continuously monitor and improve our security practices, but we can't guarantee absolute security. We'll notify you promptly if we discover any unauthorized access to your personal information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Taiwan. This happens when we use cloud services or work with international service providers to deliver our services.

When we transfer your information internationally, we ensure appropriate safeguards are in place. These may include:

• Contractual agreements requiring adequate data protection
• Certification under recognized privacy frameworks
• Implementation of technical and organizational security measures

We primarily work with service providers located in countries with strong privacy laws and protections comparable to Taiwan's Personal Data Protection Act.

Cookies and Website Technologies

Our website uses cookies and similar technologies to improve your browsing experience and analyze how people use our site. Cookies are small text files stored on your device that help us remember your preferences and understand user behavior.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track effectiveness of our marketing efforts

You can control cookies through your browser settings. Disabling certain cookies may affect your ability to use some features of our website. We don't use cookies to collect sensitive personal information or track you across other websites.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this privacy policy or as required by law.

Retention Periods

• Contact Information: 3 years after last contact or end of business relationship
• Service Data: Duration of service agreement plus 2 years for potential follow-up
• Website Analytics: 24 months from collection date
• Marketing Data: Until you unsubscribe or request deletion
• Legal Compliance Data: As required by applicable Taiwan regulations

When we no longer need your information, we securely delete or anonymize it. Some information may need to be retained longer for legal or regulatory compliance, but we'll limit access to essential business purposes only.

Changes to This Privacy Policy

We review and update this privacy policy periodically to ensure it remains accurate and reflects any changes in our practices or legal requirements.

When we make significant changes, we'll notify you by:

• Posting a notice on our website homepage
• Sending an email to your registered address
• Updating the "Last Updated" date at the top of this policy

Minor updates that don't affect your rights may be made without advance notice. We encourage you to review this policy occasionally to stay informed about how we protect your information.